Job Description

Are you passionate about empowering others through learning? Goodwill Industries is looking for a dynamic Training & Development Coordinator to lead engaging training experiences, design digital content, and support employee growth across our organizationespecially our frontline and retail teams.

About the Role

As the Training & Development Coordinator, you will play a key role in the development, delivery, and continuous improvement of training programs. You'll design e-learning modules, manage our Learning Management System (Goodwill Academy), and support onboarding and mission-aligned training efforts. If you're a creative, organized self-starter with a passion for learning and development, this is the role for you.

What Youll Do

• Design and deliver interactive digital training using tools like PowerPoint, Articulate, Canva, and SCORM packages
• Create engaging learning content: job aids, visual guides, facilitator materials, and e-learning modules
• Support retail staff and managers through targeted onboarding and training
• Manage and maintain content within the Learning Management System (LMS)
• Develop workshops that support employment readiness for community program participants
• Track and evaluate training outcomes to drive data-based improvements
• Partner with department leaders to identify skill gaps and develop solutions
• Stay on top of training trends and apply best practices in instructional design
• Occasionally travel to Goodwill sites and work flexible hours to meet training needs

What Were Looking For

• Education : High School Diploma required; Bachelors degree in Training, HR, Education, or related field preferred
• Experience : At least 2 years of experience in training and development, with a strong background in digital course creation
• Tech-savvy : Proficiency in Microsoft 365 and experience with LMS platforms preferred
• Bonus : Experience in retail, nonprofit, or mission-driven settings is a plus
• Soft skills : Excellent communication, adaptability, and the ability to build relationships across teams
• Other : Valid drivers license, reliable transportation, and ability to pass background and drug/alcohol screening

Why Join Us?

At Goodwill, we believe in second chances and helping individuals thrive. This is more than a jobits a mission. As part of our team, youll support both employee development and community advancement.

Apply today and help us build brighter futures through learning!

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