Job Description

Title Clerk

Location: 330 Rush Alley Suite 500 Columbus, OH

Position Summary: The Title Clerk is the individual that performs all processing and coordination functions relative to Titles, Title Transfers and Lien Releases. Responsible for monitoring the timely receipt of auto loan packages from the direct and indirect lending groups. Reviews and completes the paperwork related to titles and liens prepared by the branches and sales groups, organizes the loan package. Files and transfers liens on titles, security agreements, and chattels. Processes payoffs on totaled vehicles. Serves as the Face of Telhio in interactions with the Bureau of Motor Vehicles and local County Clerk of Courts offices. Responsible for filing of UCCs on trailers and any other non-titled vehicles for the direct lending centers. This role interacts frequently with other Telhio lines of business including the branch network, dealer network and title agencies.

Responsibilities:

• Reviews paid off reports and processes lien releases in accordance with the applicable title status.
• Reviews signed paperwork for proper title documents to ensure lien can be recorded.
• Accurately calculates sales tax on title transfers and verify funds have been collected.
• Sends required documents to the Clerk of Courts and mails corresponding documents to members when received.
• Mails funding checks to dealerships in a timely manner and updates title check in report.
• Certifies letters of Guarantee from Insurance Company.
• Requests paper titles from FDI for Telhio/CHACO liens and then forwards to insurance companies.
• Stamps lien release for Metro paper titles and forwards to insurance company.
• Transfers ownership from member to Telhio with federal odometer marked repo for mileage and security agreement for repossessed vehicles.
• Daily review of lien report and timely follow up with dealerships if liens are not perfected within 30 days.
• Communicates with Coworkers to ensure timely turnaround for titles and lien releases.
• Assists other department team members when needed.
• Compliance with all applicable Telhio policies and procedures (internal controls) and Federal, State and Local regulations applicable.

Qualifications:

• 1-3 years experience filing and releasing vehicle liens - Required
• 1-3 years Automotive title experience - Required
• 1-3 years Data Entry Skills - Required
• 1-3 years MS Office Skills - Required
• Thorough understanding of Loan Documents
• Very strong interpersonal skill
• Ability to communicate well including verbal and written communication
• Strong attention to detail and interest in accuracy
• Sound knowledge of general bank operations
• Strong organization skills

What you will earn: Competitive pay Opportunity to earn incentive pay

Benefits: Several medical plan options, dental, free vision, free life and free disability insurance Additional financial incentive programs for employees enrolled in our insurance 6% matching and immediately vested 401(k) plan

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