FT Customer Support Representative - Work From Home Job at Kaplan, United States

R0tjWkZjemswbTF5VFN2QklVL0VuTHJu
  • Kaplan
  • United States

Job Description

[Customer Service / Remote] - Anywhere in U.S. / Up to $78.6K per year / Health benefits / Retirement plan / PTO - As a Customer Support Rep at Kaplan, you will: Receive and resolve student and faculty inquiries in our fast paced call and web-based operations center; Educate and troubleshoot technical support issues such as username/password, software, hardware, and provide general assistance with the University's platform tools; Identify and troubleshoot incidents, then document and retrieve pertinent information for logging, tracking and further escalation; Meet assigned productivity goals such as number of contacts per hour, caller satisfaction and first call resolution of incidents...Hiring Immediately >>

Job Tags

Hourly pay, Immediate start, Remote work,

Similar Jobs

Jobot

Associate Attorney Job at Jobot

 ...Firms in the US! We've also been recognized as a top ranked up and coming legal services company across several publications, with 9 Attorneys receiving "Best Lawyers in America" honors in 2024. Even better...our practice is built on the foundation that our people mean... 

Syneos Health/ inVentiv Health Commercial LLC

Medical Science Liaison (Chicago) Job at Syneos Health/ inVentiv Health Commercial LLC

 ...Overview Description Researched and relatable, science-driven and social, you're an extroverted expert. If there's one...  ...role withSyneos Health. Responsibilities The Flex Medical Liaison is responsible to engage in scientific exchange and serve as... 

eTeam

AML Analyst Job at eTeam

Job Title: AML Analyst (Entry-Level)Location: New York City (Hybrid - onsite Tuesday, Wednesday, Thursday for training, then will move to only Wednesdays in office)Duration: 9-12 monthsWe are seeking a detail-oriented and motivated AML Analyst to join our Financial... 

The Overlook Monroe

Maintenance and Landscaping Job at The Overlook Monroe

 ...Benefits/Perks Flexible Schedule Competitive Pay Career Advancement Job Summary Were looking for a hardworking Maintenance and Landscaping Technician to join our team! Youll make sure our community is operating efficiently, regularly inspect our building for... 

Allina Health Abbott Northwestern Hospital - Minneapolis - A...

Neurohospitalist - Physician Job at Allina Health Abbott Northwestern Hospital - Minneapolis - A...

Neurohospitalist - Physician at Allina Health Abbott Northwestern Hospital - Minneapolis - Allina Health summary: The Neurohospitalist - Physician provides advanced neurointerventional care for complex neurovascular conditions in both acute and outpatient settings. ...